Q. How quick is your delivery?
A. All our orders are sent on a 24 - hour courier. Some orders to the Scottish Highlands, Northern Ireland, Isle of Man and the Channel Islands will take longer.
Q. When will I receive my order?
A. Nearly everything we sell is in stock at our warehouse. This means if an order is placed before 3pm Monday to Friday, we will deliver the very next day.
Q. The item I want is marked as 2-3 day delivery. Why is that?
A. There are some items we don't hold at our warehouse. The delivery will sometimes take a day or two longer.
Q. The item I want is marked as OUT OF STOCK. When will you get the product back in?
A. If we have accurate delivery information from our supplier, we will post that on the left-hand side of the page under 'DELIVERY INFORMATION.' If we do not have an accurate date, we will leave blank. Please feel free to call or email us for the latest up to date info.
Q. Can I collect my order?
A. In most cases this is possible. You would need to telephone or email us first so we can make sure everything is ready for you.
Q. Do you have a showroom?
A. We no longer have a full showroom facility. Sadly after 27 years of having a fully stocked showroom, over 98% of our business is now online. We do have a sales counter that you can visit and collect pre-arranged orders or purchase items from stock. If you are after specific advise or have some questions, please make an appointment and we can ensure a sales advisor is on site to help you.
Q. How long have you been in business?
A. www.djdeals.co.uk is the main website for our company Guildford Sound and Light Ltd. We set up in 1994 and are in our 28th year of business.
Q. Are you a main dealer for all your products?
A. We are official authorised dealers for almost all products on our website. We are one of the largest Pioneer ELITE dealers in the world.