GUILDFORD SOUND & LIGHT LIMITED
ALSO TRADING AS
1.2 If you have any queries about the policy, please get in touch with at email@example.com and we will do our best to answer your questions.
2. What information we collect
2.1 For Credit Card and Paypal purchases, we will collect the following information from you:
2.1.1 name, a user name, age;
2.1.2 email address, postal address, telephone number;
2.1.3 login password; and
2.1.4 the last 4 digits of your card used for the payment.
Our Card Payment provider takes your payment information directly and are GDPR Compliant. If you would like details of our Payment provider, please email us at firstname.lastname@example.org
For payments made over the phone, we will take your Payment Card Details and 3 digit CVC number. The CVC number is immediately deleted after the transaction.
2.2 Although it is not compulsory to give this information, if you do not then we may not be able to provide you with the full range of services the Site has to offer.
2.2.1 When an Application for Finance has been made, in addition to the details listed above, we will also collect details of your addresses for the last 3 years and your residential status, your employment details and your bank account number and sort code. Your bank details and date of birth are immediately deleted by us once the application has been completed with the relevant finance company. All of the finance companies we use are GDPR compliant. If you would like details of our Finance Companies, please email us at email@example.com
3. Use of this information
3.1 We will use this information in order to:
3.1.1 process orders or applications submitted by you;
3.1.2 verify your identity;
If you choose to OPT IN for further information and updates we will
3.1.3 send you information about our products and services;
3.1.4 carry out marketing analysis;
3.1.5 to obtain your views or comments on the services we provide; and
3.1.6 add your details to our mailing list.
4. Information automatically collected from your computer
4.1 Log Files / IP Addresses: When you visit the Site our web server automatically records your IP address. [This IP address is not linked to any of your personal information.] [We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.]
4.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
6. Changes to your details
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use [we use secure server software (SSL) to encrypt any financial information you need to input before it is sent to us]. All financial information provided to us is deleted from the server when each order has been processed.
8. Linking to third party websites
8.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
8.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
9. Changes to our Privacy Statement
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we would notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
10. Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an email to us at firstname.lastname@example.org or write to us at Guildford Sound & Light Limited, Units 22-23 Enterprise Estate, Moorfield Road, Slyfield Green, Guildford, Surrey GU1 1RB.
If you need to make a complaint you can do so by writing to us at Guildford Sound & Light Limited, Units 22-23 Enterprise Estate, Moorfield Road, Slyfield Green, Guildford, Surrey GU1 1RB.
12. Consumer Finance - Complaints
Click here for our consumer finance complaints proceedure.